Dear Valued clients
We are bringing Into force this cancellation policy.
At La Bella Vita beauty Therapy we understand that sometimes you may have to postpone or cancel your appointment.
Before making an appointment with us we would like to make you aware of our cancellation policy. All that we ask is that you would let us know if you cannot attend your appointment within 24 hours which allow us time to book clients that we often have on our waiting list.
We will text or email you the day before as a reminder and if you are unable to attend please contact us within 24 hours. Alternatively if you would like to personally call we would only be too happy.
Failure to inform us within 24 hours of your expected arrival or no show on the day will result in subsequent appointments requiring either a 50% deposit or a Visa card number to secure bookings.
If regular occurrence to fail to inform us occurs less than 24 hours notice then 50% of the service will be charged. On the day cancellations and no shows 100% of the service will be charged.
Note: We know there are exceptional situations beyond your control, which we would not dream of charging for, especially if you reschedule but please understand and acknowledge our terms, we are only trying to run a business, no shows late clients and last minute cancellations can deeply effect business.